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Can I see how Relay has resolved a particular inbound inquiry?

Does Relay escalate inquiries that require human attention?

How does Relay update an address if a customer requests it?

What do I do if the order number is not recognized?

What kind of order status questions does Relay handle?

What systems does BackOps AI pull order status information from?

Aishwarya Gupta

Learn how Relay handles order tracking cases.

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